Shipping policy
Last Updated: May 24, 2026
Thank you for supporting Ox & Staff. We are committed to processing and delivering your order as efficiently as possible.
Shipping Locations
At this time, Ox & Staff ships only within the United States. We do not currently offer international shipping.
Order Processing
Orders are typically processed within 2–5 business days after purchase. Processing times may vary during product launches, holidays, promotions, or periods of increased order volume.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information, if available.
Please allow additional processing time for made-to-order or limited-release items.
Shipping Time
Estimated shipping times within the United States:
- Standard Shipping: 3–7 business days
- Delivery times are estimates and are not guaranteed.
Please note that shipping carriers may occasionally experience delays outside of our control.
Shipping Rates
Shipping costs are calculated at checkout based on the destination and shipping method selected.
Incorrect Shipping Information
Please ensure your shipping information is accurate before placing your order. Ox & Staff is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery responsibility falls to the carrier. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, contact us and we will do our best to help.